Hiring a repairman requires special attention to ensure safety, competence, and reliability. Here's a detailed guide:
1. Verify Identity:
- Ask for a government-issued ID (e.g., Aadhaar card, PAN card).
- For added safety, hire through trusted platforms like Urban Company, Housejoy, or Justdial, where professionals are verified.
2. Background Checks:
- Check reviews and ratings on service platforms or get referrals from trusted sources.
- For larger jobs, ask if they’ve worked with someone you know.
3. Presence During Work:
- Ensure someone is present at home during repairs, especially for critical work.
- Avoid sharing unnecessary personal information.
1. Check Experience:
- Ask about their experience with similar issues or jobs.
- For technical work (e.g., electrical, plumbing), verify their certifications or licenses.
2. Inspect Tools and Materials:
- Competent repairmen typically use quality tools and materials.
- Substandard tools may signal lack of professionalism.
3. Ask for a Diagnosis:
- Before starting, ask them to explain the problem and how they plan to fix it.
- A knowledgeable repairman can explain technical details clearly and confidently.
1. Punctuality and Communication:
- Choose someone who arrives on time and communicates effectively about scheduling and costs.
2. Reviews and Testimonials:
- Check online reviews for reliability and consistency in delivering quality work.
- If referred by someone, ask about their experience with the repairman.
3. Warranty or Guarantee:
- Ensure the repairman provides a warranty for their services or the parts replaced.
- Reliable professionals typically stand behind their work.
1. Request Estimates:
- Get quotes from multiple repairmen to compare costs.
- Ensure the quote includes labor, materials, and any additional charges.
2. Discuss Payment Terms:
- Agree on payment terms before work starts.
- Avoid advance payments for smaller jobs and pay only after the work is satisfactorily completed.
1. Online Platforms:
- Use platforms like Urban Company, Housejoy, or Bro4u where professionals are pre-verified.
- Check for safety features like cashless payment options and verified customer reviews.
2. Local Referrals:
- Seek recommendations from neighbors, friends, or family who have used similar services.
1. Availability:
- Check if the repairman can handle urgent requests and is available during emergencies.
2. Contact Information:
- Ensure they provide a valid contact number for follow-ups or future issues.
- Refusal to provide ID or certifications.
- Unwillingness to offer an estimate or guarantee.
- Rushing the job without proper diagnosis.
- Poor communication or unprofessional behavior.
By focusing on safety, competence, and reliability, you can ensure a hassle-free and secure experience with the repairman. Combining personal vigilance with the use of trusted platforms and referrals is key to making the right choice.